Return Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@piecesandpeaches.com. Please note that returns will need to be sent to the following address: 430 Vision Drive, STE B102 Cumming, GA 30040

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at info@piecesandpeaches.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Our goal is to always ensure that our customers are happy and feel beautiful in every Pieces & Peaches purchase.  If you are not happy with your purchase, we want to change that.  You have 7 days after receipt to submit a request for a return, and the item must be postmarked within 14 days of receipt. JEWELRY, BODYSUITS, SHAPEWEAR & ACCESSORIES (SUCH AS - BUT NOT LIMITED TO - SCARVES, HATS, PERFUME, CANDLES, AND HOME FRAGRANCES) ARE FINAL SALE. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Items that are returned with obvious use, makeup, or deodorant stains, perfume smells may be rejected.
 
Original shipping & handling charges are non-refundable. We do not offer return shipping. Customers will be responsible for covering return shipping costs.  Again, all returns must be returned in the same condition that you received it; unworn, unwashed, and with original tags still attached. 
 
Shoes must be in the original box. No returns or exchanges on SALE ITEMS, JEWELRY, BODYSUITS, SHAPEWEAR & ACCESSORIES (SUCH AS - BUT NOT LIMITED TO -SCARVES, HATS, PERFUME & AND HOME FRAGRANCES). These are all FINAL SALE and can not be returned.  

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@piecesandpeaches.com.